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Hotel · Madrid · Community of Madrid

Hyatt Regency Hesperia Madrid

A 5-star hotel on Madrid's landmark Paseo de la Castellana, blending classic elegance with modern amenities and a prime location near cultural attractions.

  • Prime location on Paseo de la Castellana
  • Elegant rooms with upscale amenities
  • Fitness centre and wellness facilities
8.4 Great 1028 reviews Booking.com 8.4 · 1028 reviews

About

Hyatt Regency Hesperia Madrid

Located on Paseo de la Castellana, one of Madrid's grandest boulevards, the Hyatt Regency Hesperia Madrid places you steps from the metro and within walking distance of the Museo Lázaro Galdiano and other cultural landmarks. Its 5-star services include a gym, health club, and multiple dining venues.

The hotel mixes classic architecture with contemporary comfort. Soundproofed rooms feature minibars, tea and coffee facilities, and flat‑screen TVs. A 24‑hour front desk, valet parking, and an electric vehicle charging station add convenience for both leisure and business travelers.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Central location on Paseo de la Castellana — The hotel sits on one of Madrid's grandest avenues, close to the metro, cultural sights like the Museo Lázaro Galdiano, and within walking distance of El Corte Inglés Goya.
  • Excellent dining and breakfast — The breakfast is repeatedly highlighted for its variety, including pastries, juices, and even a Japanese corner, while the hotel's bar is also well regarded.
  • Attentive and responsive staff — Guests consistently note the helpfulness of the staff, from luggage assistance to quick answers to queries, adding a premium feel to the stay.

Worth weighing

4 to weigh
  • Air conditioning can be unreliable — One guest reported that the air conditioning seemed to heat instead of cool, which could be uncomfortable during warm weather.
  • Location scores lower than room standards — While the placement is considered central, the location rating (7) is the weakest category, possibly due to some distance from the old center or specific attractions.
  • Potential street noise — A guest noted noise from the window in the evening, which required an additional frame to mitigate, potentially affecting light sleepers.
  • Lighting may feel dim — One guest commented on the lack of bright overhead lighting in the room, making it feel dark and less comfortable for reading or working.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe King Room City View

  • 1 King-size bed
  • Shower
  • Air conditioning

Premium King Room

  • 1 King-size bed
  • Shower
  • Air conditioning

Deluxe Twin Room

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Deluxe King Room

  • 1 King-size bed
  • Shower
  • Air conditioning

Twin Room

  • 2 Single beds
  • Shower
  • Air conditioning

King Room

  • 1 King-size bed
  • Shower
  • Air conditioning

Regency Exclusive Suite Club Access

  • 1 King-size bed
  • Shower
  • Air conditioning

King Room Balcony

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Balcony

Regency King Suite Club Access

  • 1 King-size bed
  • Shower
  • Air conditioning

Ambassador Suite

  • Shower
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • Express check-in/out
  • Luggage storage
  • Currency exchange
  • Lift
  • No smoking on site
  • Rooms/Facilities for disabled
  • Wheelchair access
  • Key card access
  • Safe deposit box

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Babysitting/Child services
  • Paid airport shuttle
  • 24-hour security
  • Smoke detectors
  • Fire extinguishers

Dining

  • Restaurant
  • Snack bar
  • Bar/Lounge area
  • In-room breakfast

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Bathroom telephone
  • Electric kettle
  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
  • Carpeted floor
  • Curtains

Recreation

  • Fitness centre
  • Massage

Business

  • Business centre
  • Meeting/Banquet facilities
  • Fax/Photocopying

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.4
Great 1028 reviews

Guest-rated 8.4/10 from 1,028 reviews

Booking.com · 8.4 · 1028 reviews
Rooms and cleanliness9.0
Location7.0
Dining9.0
Price and service8.0
8.4Verified guest

“We were pleased with the value of our suite and its amenities. The location was peaceful yet close to major parks.”

8.4Verified guest

“The double room was lovely, with a shower and twin sinks. Breakfast was exceptional—pastries, juices, even a Japanese corner. We chose the hotel for its fantastic location near Paseo de la Castellana and restaurants open past 9 PM.”

8.4Verified guest

“Nice bar and very attentive staff.”

8.4Verified guest

“The location was perfect—next to the subway and my destination. Staff were incredibly attentive, even carrying our luggage. We appreciated the pillow menu and the in‑room Nespresso machine. A thoughtful touch.”

8.4Verified guest

“Our King Room was spacious and ideal for the family. The 65‑inch TV and comfortable bed were great. The city views were excellent, and the metro station right outside was very convenient.”

8.4Verified guest

“The hotel is beautiful and comfortable. The façade and interior are quickly decorated. Minor issues didn't affect the overall impression. The air conditioning didn't actually cool—it seemed to heat on its own. Evening noise from the window was noticeable; they added another frame. I dislike hotels without good overhead lighting—this room was dark and cozy. The internet worked well, and staff answered questions promptly. Being downtown, it's close to the old center. I liked the trust in guests: we self‑reported our minibar use, and no one checked—a refreshing change.”

04 — Location

Getting around Madrid

The property sits in Madrid.

Getting Around: The hotel is adjacent to a metro station, providing quick connections across Madrid. Paseo de la Castellana itself is a major artery for buses and taxis.

Shopping & Culture: El Corte Inglés Goya is about a 10–15 minute walk away, and the Museo Lázaro Galdiano is within a short stroll. Multiple art museums are also accessible on foot.

Dining: The surrounding area offers a range of restaurants, some open before 9 PM, and the hotel's own dining venues provide convenient on‑site alternatives.

Paseo Castellana, 57, Madrid, Community of Madrid, 28046, Spain

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 07:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
201 rooms

06 — Questions

Frequently asked

What are the check‑in and check‑out times?

Check‑in is from 15:00 to 23:59, and check‑out is from 07:00 to 12:00.

Is parking available at the hotel?

Yes, the hotel offers parking, including valet parking and an electric vehicle charging station.

Are pets allowed at the Hyatt Regency Hesperia Madrid?

Yes, pets are allowed, and pet amenities are available on site.

Does the hotel offer an airport shuttle?

Yes, the hotel provides a paid airport shuttle service.

Is there a fitness centre and health club?

Yes, the hotel features a gym and a health club with massage services available.

Do the rooms include air conditioning?

Most room types list air conditioning as an amenity, though one guest reported that the system may not cool as expected in some cases.

The bottom line

For travellers who value a polished 5‑star experience in the heart of Madrid, the Hyatt Regency Hesperia Madrid delivers on service, dining, and comfort. Its location on Paseo de la Castellana offers easy access to the metro and cultural venues, though the relatively lower location score and occasional issues with air conditioning might give pause to the most discerning guests. Overall, it's a solid choice for a premium city break.

8.4A reliable upscale option with strong service, marred only by minor comfort quirks.

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